TONGNOPKUN, P.; U-ON, V. Causal Factors that Influence Customer Loyalty for Hotel Industry: The Mediating Role of Relationship Marketing. Rajapark Journal, Bangkok, Thailand, v. 18, n. 57, p. 37–52, 2024. Disponível em: https://so05.tci-thaijo.org/index.php/RJPJ/article/view/270174. Acesso em: 2 oct. 2026.