DUANGJARAS, N.; CHANCHAROEN, S. Developing of Damrongdhama Center Efficiency for Thailand Complaint Management Center in 4.0th. Rajapark Journal, Bangkok, Thailand, v. 16, n. 44, p. 267–279, 2022. Disponível em: https://so05.tci-thaijo.org/index.php/RJPJ/article/view/254252. Acesso em: 3 may. 2024.