Kuptawintu, S., and V. U-on. “Causal Factors Affecting Customer Satisfaction through Customer Experience in the B2B of Pharmacy Business in Thailand”. Rajapark Journal, vol. 18, no. 61, Dec. 2024, pp. 584-96, https://so05.tci-thaijo.org/index.php/RJPJ/article/view/276600.