ENVIRONMENTAL FACTORS IN WORKPLACE AFFECTING EFFICIENCY AND EFFECTIVENESS OF OPERATIONAL STAFF IN AUTOMOTIVE PART FACTORIES IN CHONBURI PROVINCE

Abstract

                The objectives of this research were to study the level of the working environment of operational employees in automotive parts factories in Chonburi Province to compare customer efficiency and effectiveness of operational employees in automotive parts factories in Chonburi Province by demographic factors. Another factor was to examine the influence of working environment on efficiency and effectiveness of operational employees. The sample group consisted of 300 operational workers in automotive parts factories in Chonburi province. A 5-point scale questionnaire was used to collect data and the data were analyzed by the SPSS program. The statistics used in data analysis were frequency, median, analysis of variance, and multiple regression analysis.

                The results showed that 1) the respondents rated the level of working environment in the automotive parts factories at a high level, 2) the operational employees had different job efficiency in terms of their marital status and monthly income, whereas their effectiveness in the workplace was different due to age, marital status, and monthly income, and 3) the environmental factors affecting the efficiency included capability development, quality of life, interpersonal relationships, the development of  knowledge and skill to progress, and career opportunities whereas factors affecting effectiveness in the workplace involved physical environment, compensation, quality of life, interpersonal relationships, the development of knowledge and skill, and career opportunities.