• Apiwat Krommuang King Mongkut's Institute of Technology Ladkrabang


quality management, quality of work life, Thailand office employee


       This research aimed to study the quality of work life of office employees working in Bangkok, classified by the demographic characteristics of employees to understand the various factors that affect the quality of work life of employees. These results can be used in the future to design proper activities or processes that would enhance the quality of work life of employees within the organization. The research used non-probability sampling that is an accidental sampling technique from 400 samples and analyses the results with analysis of variance: ANOVA. It was found that employees with different gender, marital status, educational level and average monthly revenue have different quality of work life. which were statistically significant while the quality of work life of employees with different ages and duration of employment are not different.


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