WAREHOUSE MANAGEMENT FACTORS AFFECTING ATTITUDE TOWARDS WAREHOUSE OPERATION EFFICIENCY

Abstract

                The objective of this research was to study warehouse management and attitude towards warehouse operation efficiency; examine warehouse management factors affecting attitude towards warehouse operation efficiency. The research sample includes 225 samples, consisting of operational level and middle management. The questionnaire is used as a data collection instrument with a reliability test of 0.96. Frequency, percentage, mean, and standard deviation are employed for data analysis. Structural equation modelling (SEM) is used to test the research hypothesis, with a .001 level of significance. The study found that: 1) The respondent concerns warehouse management factors at the highest level. When considering each aspect, the electronics system (WMS system) was at the highest level, followed by electronic information exchange (EDI), space management, visual control system, inbound and outbound system, space layout management, respectively, and 2) The respondent concerns warehouse efficiency is at the highest level. When considering each aspect, the velocity of operation was at the highest level, followed by problem and error reduction, and when considered factors affecting warehouse efficiency, it found that electronic information exchange (EDI), space management, visual control system, inbound and outbound system, space layout management positively affecting the velocity of operation and problem and error reduction with .001 level of significance.