INTHALANG, N.; SIRISUGANDHA, T. Service quality and decision to buy affecting customer loyalty of a construction material shop in Ngao district, Lampang province. RMUTL Journal of Business Administration and Liberal Arts, [S. l.], v. 9, n. 1, p. 11–18, 2021. Disponível em: https://so05.tci-thaijo.org/index.php/balajhss/article/view/249395. Acesso em: 1 oct. 2026.