Guidelines for the Development of Personnel Competency of the Provincial Electricity Authority of Prachuap Khiri Khan Province

Abstract

This mixed-method research aimed to study: 1) the competency level of Provincial Electricity Authority personnel in Prachuap Khiri Khan province; 2) the factors in personnel development that have a causal relationship with the competency of the Provincial Electricity Authority personnel in Prachuap Khiri Khan province; and 3) guidelines for the development of personnel competency of the Provincial Electricity Authority in Prachuap Khiri Khan province. The sample consisted of 117 personnel who are permanent employees working in the Construction and Operations Department of the Provincial Electricity Authority in Prachuap Khiri Khan province and 8 people who provided key information. Data were treated and analyzed by using descriptive and inferential statistics methods, which were frequency percentage, mean, standard deviation, Chi-square test and Multiple Regression Analysis. Research results are as follow: 1) personnel competence of the Provincial Electricity Authority is at the highest level; 2) the personnel development factors of technology and innovation and training and seminars have a cause-effect relationship with the personnel competency of the Provincial Electricity Authority. The statistical significance was at the level of 0.001 and 0.01 respectively; and 3) The Provincial Electricity Authority personnel competency development guideline found that knowledge from the actual work should be transferred. The research suggests that along with continuous personnel training in various fields on both regular and  online platforms, there should also be clear rules of operation. The organization will further benefit from cultivating corporate values, providing good welfare, and promoting talented and conscientious personnel.