HONGSOPA, A.; PHATTANA, W.; CHANIN, O. Service Quality and Satisfaction Affecting Decision – Making Process in Parcel Delivery Business Services in Southern Thailand. Parichart Journal, [S. l.], v. 36, n. 3, p. 160–172, 2023. DOI: 10.55164/pactj.v36i3.263358. Disponível em: https://so05.tci-thaijo.org/index.php/parichartjournal/article/view/263358. Acesso em: 16 sep. 2026.