HONGSOPA, A. .; PHATTANA, W. .; CHANIN, O. . Service Quality and Satisfaction Affecting Decision – Making Process in Parcel Delivery Business Services in Southern Thailand. Parichart Journal, [S. l.], v. 36, n. 3, p. 160–172, 2023. DOI: 10.55164/pactj.v36i3.263358. Disponível em: https://so05.tci-thaijo.org/index.php/parichartjournal/article/view/263358. Acesso em: 11 apr. 2025.