AMMARAPALA, V. SERVQUAL MODEL AND ANALYTIC HIERARCHY PROCESS ON THE EXPRESSWAY SERVICE QUALITY ASSESSMENT. วารสารปัญญาภิวัฒน์, [S. l.], v. 9, p. 122–136, 2017. Disponível em: https://so05.tci-thaijo.org/index.php/pimjournal/article/view/107319. Acesso em: 3 พ.ค. 2024.