TUBAGUS, A. D. Total Quality Management (TQM) for Japanese Companies and Their Implementation in Companies in Indonesia. Pathumthani University Academic Journal, [S. l.], v. 11, n. 2, p. 213–231, 2019. Disponível em: https://so05.tci-thaijo.org/index.php/ptujournal/article/view/218589. Acesso em: 5 may. 2024.