Tubagus, Ahmad Darojat. “Total Quality Management (TQM) for Japanese Companies and Their Implementation in Companies in Indonesia”. Pathumthani University Academic Journal 11, no. 2 (December 30, 2019): 213–231. Accessed May 6, 2024. https://so05.tci-thaijo.org/index.php/ptujournal/article/view/218589.