Prasertsak , A. and Trakoolchokumnuay, K. 2021. Factor Analysis of the Desirable Characteristics of Graduates from the Bachelor of Business Administration Program in Medical Secretary according to Thailand Qualifications Framework for Higher Education . PAYAP UNIVERSITY JOURNAL. 30, 2 (Jan. 2021), 72–86. DOI:https://doi.org/10.14456/pyuj.2020.19.