Chiablaem, P. 2020. A Needs Analysis of Thai Massage Employees’ (Thai Massage Therapists, Receptionists, and Managers) English Communication Skills in the city of Pattaya, Chonburi. rEFLections. 27, 2 (Dec. 2020), 274–292. DOI:https://doi.org/10.61508/refl.v27i2.248863.