Inkaew, Manachai. “The Relationship between Hotel Employees’ Backgrounds and Intercultural Communicative Competence Level: A Case Study of Hotel Front Office Personnel in Bangkok”. rEFLections 23 (June 30, 2017): 51–70. accessed October 11, 2026. https://so05.tci-thaijo.org/index.php/reflections/article/view/210271.