จันทร์สมุด อ. Using Information Technology for CRM in Higher Education institute. RMUTP Research Journal Humanities and Social Sciences, Bangkok, Thailand, v. 2, n. 1, p. 68–80, 2018. DOI: 10.14456/rjhsrmutp.2017.7. Disponível em: https://so05.tci-thaijo.org/index.php/rmutphuso/article/view/134698. Acesso em: 1 may. 2024.