SAU Journal of Social Sciences & Humanities

Remedies for Consumers from Online Shopping

Phonglada Phataramanawong, Suthisak Phataramanawong — Sat, 28 Jun 2025 00:00:00 +0700

In the past, consumer behavior was to buy products from department stores, shops or markets. Later, when the Internet system was used in daily life, consumers turned to buy products online more. Meanwhile, most online business operators are small businesses, so they do not comply with laws related to online sales and are not legally registered. As a result, the Office of the Consumer Protection Board does not have a record of the names and addresses of business operators. Therefore, in the event of a problem from online purchases, whether the products received are not complete, the products are damaged or the types of products do not match those advertised, the government cannot prosecute the business operators. In the event that the names and addresses of business operators are known, the action to remedy and provide relief to consumers is still slow, especially in the case of requests for product exchanges or refunds. Therefore, to solve such problems, the government must strictly take legal action, both in prosecuting and publishing the names of such business operators to the public.

Factors Affecting Job Satisfaction of Teachers in Private Kindergartens in Zhengzhou, China

Lifang Hou, Sureemas Sukkasi, Phanthida Laophuangsak — Sat, 28 Jun 2025 00:00:00 +0700

This research used a combination of quantitative and qualitative research. Quantitative data were collected from a questionnaire of 200 teachers in private kindergartens using stratified and simple random sampling. The statistical analysis was performed using frequency, percentage, mean, standard deviation, and multiple regression analysis. The qualitative research used in-depth interviews with 6 teachers and kindergarten administrators and analyzed the data using content analysis. The results showed that most of the respondents were women, aged 31-40 years, had a bachelor's degree, and had an average monthly income of 3,000-4,000 US dollars. As for the factors affecting teachers' job satisfaction, teacher commitment had the highest mean score, followed by transformational leadership, school climate, and self-efficacy, respectively. The multiple regression analysis found that school climate and teacher commitment could significantly predict teachers' job satisfaction at the 0.05 level, while transformational leadership and self-efficacy did not significantly predict teachers' job satisfaction. This model explains The variance of job satisfaction was 75.2%. The qualitative research results provided guidelines for promoting teachers' job satisfaction as follows: 1) develop transformational leadership among administrators by improving effective communication; 2) improve the school environment by promoting a positive work environment, strengthening teacher-administrator relationships, and fostering a positive organizational culture; 3) encourage teacher participation in decision-making; and 4) increase teacher commitment through professional development programs, clear incentive systems, and opportunities for peer learning.

Product Development of Chum Hed Thai Herbal Drink for Health

Sat, 28 Jun 2025 00:00:00 +0700

Anxiety, accumulated stress and physical deterioration affect the quality of sleep. When sleep is insufficient, it will lead to health problems. From the literature review, it was found that the extract from the seeds of Senna Tora has the effect of helping to fall asleep faster and sleep more efficiently. In addition, it has other properties such as helping to nourish the body. This study focuses on developing the herbal tea drink product from a specific formula of Senna Tora as an alternative for those who want to improve their sleep quality naturally. This research aims to 1. Develop a formula for a health drink product of Senna Tora herbal tea. 2. To assess consumer satisfaction with the health drink product of Senna Tora (Chum Hed Thai) herbal tea. The sample population in this study consisted of 100 students of Thai Traditional Medicine Diploma Program, aged 30 years and over, residing in Bangkok by purposive sampling method. The data collection tool was a questionnaire. The research found that Senna Tora herbal tea that helps to relax and sleep well has a well taste in each formula consisting of herbs with different proportions as follows: 1. Peaceful night; uses 5 grams of Senna Tora seeds, 4 grams of chrysanthemum, 0.5 grams of pandanus 2. One blue day; uses 5 grams of Senna Tora seeds, 3 grams of chamomile, 1 gram of Bael fruit and 3. Deep Zleep; uses 5 grams of Senna Tora seeds, 2 grams of passion fruit, 0.5 grams of Licorice Root. The overall consumer satisfaction with the three formulas of Chum Hed Thai Herbal Drink for Health, which were better sleep quality, able to sleep throughout the morning, and wake up feeling refreshed, was at a high level with an average value of x̅ equal to 4.16.

Effectiveness of Local Development Administrative Performance based on Roles, Authority, and missions in Nonthaburi Municipality, Nonthaburi Province

Prawpicha Talerngpol, niyom pattanasri, Jaraspong Klangkorn — Sat, 28 Jun 2025 00:00:00 +0700

This research aims to 1) study the current situation in local development of leaders according to their roles, duties, power and missions in Nonthaburi Municipality, Nonthaburi Province; 2) Problems and obstacles found were the large area of operations, interference from political influence, limited budget, and overlapping of operations and 3) propose guidelines for the development of local development of leaders according to their roles, duties, powers and missions in Nonthaburi Municipality, Nonthaburi Province. This research is a qualitative research using in-depth interviews with 3 key informants: 1) local political officials, 2) local government officials, and 3) community leaders and local people, totaling 20 people. The research then systematically describes and concludes with reasons and references to theories for organizing data.

The research results show that 1) The current state of local development in Nonthaburi City Municipality, Nonthaburi Province, is undergoing rapid changes. The transition from a semi-rural to a semi-urban society reflects the challenges in the effectiveness of local development by leaders, according to their roles, authorities, and responsibilities under the constraints of various regulations and rules. 2) The problems and obstacles encountered-arising from crises in economic, social, political, and technological domains-serve as a test for local leadership in Nonthaburi City Municipality. These challenges impact the formulation of policies and implementation methods in order to achieve results that align with the intended objectives and translate them into practice. and 3) Guidelines for local development of leaders according to their roles, duties, powers and missions , including 1) using the principles of good governance as a guideline for practice, 2) having management that is consistent with policy, 3) having an efficient management structure and process that is transparent and auditable, and 4) having performance monitoring and adjustments in order.

Problems and needs affecting student teaching and learning faculty of science and technology, Bangkokthonburi University after the Covid 19 outbreak crisis

Sat, 28 Jun 2025 00:00:00 +0700

This article aims were to study the problems and needs affecting student teaching and learning faculty of science and technology, Bangkokthonburi University after the Covid 19 outbreak crisis, which is used in teaching and learning by using a questionnaire as a tool to collect data from 290 students in the Faculty of Science and Technology, Bangkokthonburi University, 1st-4th year. By using simple random sampling, the sample size was 165 people. The research results according to the objectives found that 1. There are more male students than female students and most of the parents are farmers, followed by civil servants with sufficient income. All students have a device that is a Smart Phone. 2. Problems of online teaching found in 2 aspects 1) Technical equipment Most students have problems using devices that are not ready for use, lack of equipment, basic computer programs do not support and the internet signal is not stable enough. 2) Environment Most students have an unfavorable environment, no privacy, causing them to not be able to concentrate on studying and cannot manage their time to attend classes. 3. Recommendations for teaching management 1) Learning atmosphere Teachers stimulate learning with activities that have interesting teaching skills. 2) Teachers should choose channels that are easily accessible for online teaching. 3) Good interaction between teachers and students.

Requirements for Developing a Web Application to Support Caregivers of Dependent Elderly People

Sat, 28 Jun 2025 00:00:00 +0700

This study aimed to explore the problems and requirements related to the use of a web application to support caregivers of dependent older adults. A descriptive research design was employed, involving a purposive sample of 550 participants, including Care Managers (CM), Caregivers (CG), and Village Health Volunteers (VHVs) in Kamphaeng Phet Province, selected through purposive sampling from 11 districts. The research instrument was a questionnaire developed based on literature review and real working context. Its content validity was verified by three experts, with an Index of Item-Objective Congruence (IOC) of 1.00, confirming the appropriateness for measuring the research objectives. Descriptive statistics were used for data analysis. The research findings indicated that the participants expressed a high level of demand for the application (mean = 3.95 out of 5.00), particularly in areas related to data recording, care planning, and communication with relevant agencies. These insights can serve as a guideline for developing an effective web application to enhance elderly care and improve the efficiency of caregiving for dependent eldery adults.