ผลเอนก ป. THE DEVELOPMENT OF A STRUCTURAL EQUATION MODEL OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) AND CUSTOMER SATISFACTION AFFECTING LOYALTY TO THE THAI PRIVATE HOSPITALS IN THE EASTERN REGION. Sripatum Review of Humanities and Social Sciences, [S. l.], v. 16, n. 1, p. 61–72, 2018. Disponível em: https://so05.tci-thaijo.org/index.php/spurhs/article/view/114783. Acesso em: 6 may. 2024.