CONFLICT MANAGEMENT BETWEEN CONTRACTORS AND REAL ESTATE PROJECT MANAGERS IN CHONBURI PROVINCE

Abstract

               The purposes of this research were; 1) to study the level between of conflicts construction workers and project manager of housing project in Chonburi province, 2) to compare the performance between the construction workers and project manager of housing project in Chonburi province by organizational factors, and 3) to study the effect of the conflict management on the performance of construction workers and project managers of housing project in Chonburi province. The sample of this study was 302 construction workers and project managers of housing projects in Chonburi province. The four - point scale questionnaire was used to collect data and was analyzed by SPSS program. Statistics used in data analysis were frequency, average mean, analysis of variance, and multiple regression analysis.

              The results indicated that the conflict management in the housing project in Chonburi province is significance. The respondent’s performance in the Chonburi province project was different according to the organization characteristics of the number of employees in the office. The conflict management styles between the construction workers and project manager that affect job performance were integration, domination, and cooperation, respectively.