ROLES AND DUTIES OF FLIGHT ATTENDANTS CARRYING OUT DOMESTIC FLIGHTS DURING THE CORONAVIRUS DISEASE 2019 (COVID-19): A CASE STUDY IN THAILAND

Abstract

This article aims to study the roles and duties of flight attendants in performing duties on domestic flights, according to the 2019 policy of the Civil Aviation Authority of Thailand during the coronavirus epidemic situation. In addition, the purpose of this article was to examine the importance of flight attendants to monitor the spread of domestic air travel during the COVID-19 outbreak. The essential of safety and service, therefore focusing on the area of ​​emerging diseases and the adjustment of the service model to prevent and control the epidemic according to the policy of the Civil Aviation Authority of Thailand, such as self-care and passengers, wearing sanitary waste. Maintaining a distance in the passenger's journey. Announcement of guidelines for public health measures Flight attendants are also critical in keeping the epidemic out of monitoring passengers to follow guidelines. Protective equipment preparation Service equipment has the least chance of spreading the epidemic. And isolation of the patient or suspected ill, as well as reporting the situation in the cabin to the pilot for further ground reporting.