DEVELOPMENT AND EVALUATION OF A DIGITAL COMPLIANCE SYSTEM FOR THAILAND'S PERSONAL DATA PROTECTION ACT B.E.2562

Abstract

            This research aims to design and develop a compliance assessment system in accordance with the Personal Data Protection Act B.E.2562, using a private company as a case study. The objectives are to evaluate the effectiveness of the developed system and to assess user satisfaction with its performance. The research methodology was based on the System Development Life Cycle (SDLC), supplemented by a review of relevant theoretical frameworks. The system was implemented using PHP, HTML, CSS, and JavaScript, with Bootstrap applied for the graphical user interface design and MySQL adopted as the database management system. Data were collected using a five-point Likert-scale questionnaire and analyzed using mean and standard deviation.
            The results indicate that the system’s effectiveness, as evaluated by experts, was rated at a high level (mean=4.35, SD=0.50). User satisfaction with system functionality, as measured by the Functional test, was at the highest level (mean=4.54, SD=0.50). Additionally, overall user satisfaction with system usability, assessed through the Usability test, was also at the highest level (mean=4.53, SD=0.51). These findings demonstrate that the developed system is both effective and well-received by its users, suggesting its potential applicability in enhancing PDPA compliance assessments within organizational settings.