FACTORS AFFECTING MANAGEMENT EFFICIENCY OF ELECTRICAL AND ELECTRONICS INDUSTRIES IN THAILAND

Abstract

The purposes of this research were (1) to study the factors affecting management efficiency of electrical and electronics industries in Thailand; and (2) to develop guidelines for efficient management of the industries.  This study employed the mixed-method research involving both the qualitative and quantitative research methodologies.  In the qualitative study, the researcher conducted in-depth interviews of 12 key informants including 10 top executives from private agencies and two top executives from concerned state agencies, all of which were purposively selected.  The employed research instrument was an interview structure.  In the quantitative study intended for obtaining research data in support of the results of the qualitative study, a questionnaire was employed as the research instrument to collect data from 120 personnel in private organizations including the division heads, section heads, and employees.  Data collection in both the qualitative and quantitative studies was undertaken during July 2013 - March 2014.  Qualitative data were analyzed with content analysis to derive inductive conclusions; while quantitative data were statistically analyzed using the descriptive statistics of frequency, percentage, mean, and standard deviation, and the inferential statistics of t-test, and one-way ANOVA.  Research findings showed that the factor affecting management efficiency of the electrical and electronic industries was the factor of the executive or leader of the organization who had excellent vision, knowledge and ability, and the potential to lead the team and inspire the faith and motivation for work performance of the personnel.  The factors of human resource management, knowledge management in the organization, the upkeep and searching for business partners, and promotion of social responsibility were supplementary factors for enhancing management efficiency of the organization.  On the other hand, the personal factors, namely, gender, educational level, work position, age, and work experience did not have any effect on management efficiency of electrical and electronics industries in Thailand.