การบริหารความผิดพลาดของมนุษย์ในการบิน (Human Error Management in Aviation)

Abstract

         This article is intended to present guidelines for human error management in aviation. The major topics are (1) Evolution of Aviation Safety, (2) The Theory of Human Error in Aviation, (3) Guidelines for Human Error Management in Aviation and (4) Aircraft Accident Analysis of Air France Flight 447. From the study, there are suggestions that pilots must learn to perform aviation operations and review studies on flight error management methods, including (1) the error from making checklists; (2) the error from communications; (3) the error from non-compliance with SOPs; and (4) error from aviation planning.  In the past five years, the growth rate of air traffic was 6.50 % each year on average and the pilot plays a very important role in controlling the aircraft.  From the statistics of aircraft accidents, there were more than 70.00% of the main causes of aircraft accidents involving human factors (pilots). The pilot needs to apply the knowledge gained from learning to control the aircraft. So the pilot must solve the problems according to the specific confronting situation that occurred in order to ensure that the flight operation is safe. Aviation safety is extremely important in the aviation industry with the aim of preserving the lives of those involved, resources and productivity.