การเรียนรู้ด้วยการบริการกับประเด็นที่ต้องคำนึงถึงในการประยุกต์ใช้ (Service-Learning and Concerned Issues in Application)

Abstract

Learning by service provision is one of the methods of learning experience provision that is suitable for Thai society in the Thailand 4.0 era. It has the following prominent characteristics: (1) it connects theoretical learning with practice in a realistic environment, and 2) it connects the learner with the society. This article aims to present four challenging issues of the learning by service provision based on literature review together with the authors’ own direct experiences as follows: (1) the identification of the services for creation of learning experience, (2) the reflection process, (3) the related laws, and (4) the evaluation issue. The results were 1) the 7’Cs rules could be applied for identifying the services for student learning experience, 2) the 5’Cs rules could be applied to manage the reflection process, 3) the related legal issues that need managing included responsibility of the employer and instructor, in loco parentis, confidentiality, defamation of character, and negligence and liability, and 4) the evaluation included whether or not the service that the recipients received met their requirements, and whether or not the transformation among the learner covered the knowledge, practical skills and attitudes towards the profession and the society. The following suggestions are provided: (1) the services that create student’s learning should be sensitive to stimulate learning and motivate the reflection process, (2) the community used as a learning resource should be near the institution, (3) assessment with qualitative methods is more appropriate and it can use content analysis during the reflection process, and (4) the teachers must have faith in the learning by service provision.