Technostress in online Teaching among Teachers at Songkhla Rajabhat University during the COVID-19 Pandemic: Examining Its Predictors and Outcomes
Keywords:
Technostress, Teaching online, Emotional exhaustion, Attitude towards technology in teachingAbstract
The COVID-19 epidemic has forced university instructors to modify their teaching methods
to accommodate the changing circumstances, which unfortunately may have increased stress and burnout levels of instructors. To date, only few studies have examined factors that may help to reduce the stress of instructors that results from the use of technology in online teaching
(“technostress”) and also their emotional exhaustion levels. This research aims to analyze the
influence of four factors that may cause technostress (mediating variable) and emotional exhaustion (outcome variable) among university instructors including attitudes towards online teaching, perceived self-efficacy towards online teaching, emotional support from management and instrumental support. The sample consisted of 137 instructors from Songkhla Rajabhat University. The data were collected using online questionnaires and analyzed using Structural Equation Modeling (SEM). The result of this research showed that attitudes towards online teaching has a negative effect on emotional exhaustion through technostress of instructors, whereas the influence of the other three predictors was insignificant. The implication from this research is that universities should help to reduce instructors’ stress that results from using online-teaching technology.
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