HOW CAN HR SURVIVE IN THE VOLATILITY, UNCERTAINTY, COMPLEXITY, AND AMBIGUITY (VUCA) WORLD?
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Dec 27, 2019
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Abstract
This paper reviews the impact of Volatility, Uncertainty, Complexity, Ambiguity (VUCA) of the world on human resource (HR) functions and HR departments. It also seeks to find out what strategies HR departments should apply to be able to survive in the VUCA world. A literature review is included to understand the VUCA world and its impact on HR functions in general. Specific impacts on HR departments and strategies to overcome those impacts are identified. The paper presents eight factors of trends that may have a strong impact on the HR functions and five specific factors that may impact HR departments. Seven strategies to be implemented by HR departments are identified in order to be able to survive in the VUCA world.
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References
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ประสำท มีแต้ม (2560). โลกในสถำนกำรณ์ VUCA: เรำจะปล่อยให้โลกนี้สิ้นหวังไม่ได้ เดด็ขำด! Online: https://mgronline.com/daily/detail/9600000014912:สืบค้นเมื่อ 1 กันยำยน 2562.
พสุ เดชะรินทร์ (2560). โลกของ VUCA. Online: https://www.bangkokbiznews.com/blog/detail/640542: สืบค้นเมื่อ 1 กันยำยน 2562.
Armstrong, M. (2008). Strategic Human Resource Management: A Guide to Action (4 ed.). London: Kogan Page.
Christensen, C. M. (1997). The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail. Boston, Massachusetts: Harvard Business School Press.
Joungtrakul, J., Na-Nan, K., & Sanamthong, E. (2018). Human resource professional certification in Thailand. Int. J. Publiic Sector Performance Management, 4(4), 467-481.
Schwab, K. (2016). The Fourth Industrial Revolution. Geneva: World Economic Forum.
Ulrich, D., Allen, J., Brockbank, W., Younger, J., & Nyman, M. (2009). HR Transformation: Building Human Resources from the Outside In. New York: McGraw Hill.
Ulrich, D., Younger, J., Brockbank, W., & Ulrich, M. (2012). HR from the Outside In: Six Competencies for the Future of Human Resources. New York: McGraw-Hill.
APFHRM. nd. Online: http://www.apfhrm.com/: retrieved 26 September 2019. Blackmore, E. nd. What was the Cold War? Online: https://www. nationalgeographic.com/culture/topics/reference/cold-war/: retrieved 3 September 2019.
Christensen, C. M. nd. Disruptive Innovation in The Encyclopedia of Human-Computer Interaction, 2nd Ed. Online: https://www.interaction-design. org/literature/book/the-encyclopedia-of-human-computer- interaction-2nd-ed/disruptive-innovation: retrieved 3 September2019.
Hans, S. 2019. HR Digital Transformation: Definition, Needs, Stages, and Steps. Online: https://www.hrtechnologist.com/articles/digital-transformation/hr-digital-transformation-definition-need-stages-and-steps/: retrieved 3 September 2019.
Kleiman, L. 2018. Getting Control of the VUCA World: Volatile, Uncertain, Ambiguous and Complex. Online: https://hrtopics.com/getting-control-vuca-world/: retrieved 1 September 2019.
Lawrence, K. 2013. Developing Leaders in a VUCA Environment. UNC Executive Development. Online: https://www.emergingrnleader.com/wp-content/uploads/2013/02/developing-leaders-in-a-vuca-environment.pdf: retrieved 3 September 2019.
Smith, T. 2019. Disruptive Technology. Online: https://www.investopedia.com/terms/d/disruptive-technology.asp: retrieved 3 September 2019.
Sullivan, J. nd. The Future of HR. Online: https://www.slideshare.net/drjohnsullivan/04-05-27-15-future-of-hr-tlnt-webinar-55-min-59sl-v15-aqs-for-site: retrieved 3 September 2019.
Volini, E., Occean, P., Stephan, M., and Walsh, B. 2017. Digital HR: Platforms, people, and work. Online: https://www2.deloitte.com/us/en/insights/focus/human-capital-trends/2017/digital-transformation-in-hr.html: retrieved 3 September 2019.
WFPMA. nd. Online: https://www.wfpma.com/about: retrieved 26 September 2019.