Creative Online Marketing Strategies that Affect Product Sales of Community Enterprises in Khlong Khuean Subdistrict Chachoengsao Province
Main Article Content
Abstract
This study aimed to 1) examine the online marketing operations of community enterprises in Khlong Khuean Subdistrict, and 2) investigate creative online marketing strategies that impact the increase in product sales of community enterprises in Khlong Khuean Subdistrict. The research employed a mixed-methods approach, combining quantitative and qualitative methods. The quantitative sample consisted of 400 individuals who had purchased products online and resided in Chachoengsao Province selected using convenience sampling. Data were collected using questionnaires. The qualitative sample comprised 24 community enterprise members from Khlong Khuean Subdistrict selected through purposive sampling with data collected via interviews. Statistical analyses included percentages means standard deviations multiple correlation and multiple regression analysis.
The Qualitative results indicated that online marketing operations lacked sufficient online sales skills and management personnel. The Quantitative qualitative findings revealed that online shoppers had an overall high level of satisfaction (ðĨĖ =4.14). The top three aspects ranked by mean scores were 1) e-satisfaction (ðĨĖ = 4.24) 2) product characteristics and e-trust (ðĨĖ =4.23) and 3) online market quality (ðĨĖ =4.17). Moreover creative online marketing strategies that significantly influenced the increase in product sales of community enterprises in Khlong Khuean Subdistrict included e-trust e-loyalty social information e-satisfaction and online marketing tools all statistically significant at the .05 level.
Article Details

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
References
Chathinok, A. (2015). Online marketing strategies for small businesses. Journal of Marketing Research, 12(3), 45â56.
Department of Agricultural Extension. (2023). Title of the report, if available]. Department of Agricultural Extension.
Cohen, D. A., Collin, D., Hunter, G., Ghosh-Dastidar, B., & Dubowitz, T. (2015). Store impulse marketing strategies and body mass index. American Public Health Research Association, 105(7), 1446â1452.
Cochran, W. G. (2017). Sampling techniques (3rd ed.). Hoboken, NJ: John Wiley & Sons.
Department of Agricultural Extension. (2023). Number of community enterprises approved for registration. Retrieved May 28, 2023, from http://catalog.doae.go.th/nl/dataset/smce-registration/resource/692a1e08-6946-46a1-8d99-a94d071e65e5
Electronic Transactions Development Agency. (2019). Title of the report. Electronic Transactions Development Agency.
Electronic Transactions Development Agency. (2021). Thailand internet user behavior 2020. Retrieved May 8, 2022, from https://www.etda.or.th/th/Useful-Resource/publications/Thailand-Internet-User-Behavior-2020.aspx
Fu, H., Zhang, Y., & Li, M. (2024). Marketing strategy and brand building of agricultural products from the perspective of digital media application. Journal of Agricultural Marketing, 12(3), 45â56.
Hassaro, K. (2021). Online marketing strategies that influence community enterprises success [Doctoral dissertation, Mahasarakham University].
Inegbedion, H. E. (2022). A Markov model of COVID-19 susceptibilities, infections, recoveries, and fatalities: Evidence from Nigeria. Foresight, 24(2), 159â176.
Kotler, P., Armstrong, G., Saunders, J., & Wong, V. (1999). Principles of marketing (2nd European ed.). Prentice Hall Europe.
Khlongkhuean Subdistrict Administrative Organization. (2023). General condition information Khlongkhuean Subdistrict..Retrieved May 25, 2023, from https://khlongkhuean.go.th/public/list/data/index/menu/1144
Krungsri Research. (2022). Thailand industry outlook 2024â2026. Retrieved June 10, 2023, from https://www.krungsri.com/th/research/industry/summary-outlook/outlook-2022-2024
Kumar, V., & Ayodeji, O. G. (2021). E-retail factors for customer activation and retention: An empirical study from Indian e-commerce customers. Journal of Retailing and Consumer Services, 59, 102399.
Nilphan, S. (2020). Modern digital marketing. Bangkok, Thailand: Thammasat University Press.
Pantong, M. (2020). The effectiveness of complaint management system about health products in internet advertising of the rural and local consumer health products promotion protection division Masterâs thesis, Silpakorn University.
Phitaktham, T. (2022). Online marketing strategies for Thai entrepreneurs. Bangkok, Thailand: Kasetsart University Press.
Piyapa, S. (2022). Digital marketing behavior of Thai consumers. Bangkok, Thailand: Chulalongkorn University Press.
Piyathasanan, B., Mathies, C., Wetzels, M., Patterson, P. G., & de Ruyter, K. (2015). A hierarchical model of virtual experience and its influences on the perceived value and loyalty of customers. International Journal of Electronic Commerce, 19(2), 126â158.
Pongpis, S. (2009). Introduction to online marketing strategies. Bangkok: Modern Marketing Publisher.
Pongsiriyakul, N., Songsrirote, N. N., & Wangcharoendat, S. (2020). The relationships between online marketing strategy and organizational success of tourism businesses in Thailand. Journal of Accountancy and Management, 12(1), JanuaryâMarch 2020, Mahasarakham University.
Rattanaphan, P., Rattanaphan, M., & Saewong, J. (2018). Development of distribution channels and creation of added value for community food products in Songkhla Province. Journal of Community Development Research (Humanities and Social Sciences), 11(4). Narasuan University.
Sampaotong, V. (2018). Online marketing communication strategy and value added of cosmeceuticals business [Masterâs thesis, Silpakorn University.
Sangkhasuk, R., Naklungka, K., Ekphon, W., & Surasawadee, W. (2017). Development of e-commerce channel among community enterprises network. Journal (Humanities and Social Sciences, Phranakhon Rajabhat Research), 12(1), JanuaryâJune 2017, Phranakhon Rajabhat University.
Seolnwza.com. (2020). Major e-Commerce trends in 2020. Retrieved October 31, 2023, from https://www.seolnwza.com/blog/read/270
Sinha, P., & Singh, S. (2016). E-retailing in developing economy: A study on consumersâ perceptions. Academy of Marketing Studies Journal, 20(3), 62â72.
Srisa-Ard, B. (2017). Basic research (10th ed., new update). Bangkok, Thailand: Suweeriyasan.
Vijitjan, P., & Poonead, J. (2024). The influence of trust and social media marketing on clothing purchases through Facebook. Suratthani Rajabhat Journal, 11(1), JanuaryâJune 2024. Suratthani Rajabhat University.
Vongmahasetha, T. (2018). Content marketing exposure of online consumers in Bangkok area. Retrieved June 2, 2023, from https://so02.tci-thaijo.org/index.php/apheitvu/article/view/131727/98893
Wanichbancha, K. (2017). Using SPSS for Windows to analyze data. Bangkok, Thailand: Samlada Printing House.
Wongrakngan, R., Toomhirun, C., & Khlibtong, J. (2020). Extension of the agricultural social media use of farmers in Mittraphap Sub-district, Sikhio District, Nakhon Ratchasima Province. Sukhothai Thammathirat University Journal, Special Issue, 10, Nursing Conference.