The Black Box and Best Practice Concept in Human Resource Management

Abstract

The 21st century mega changing context of the organization is a major challenge for private and public sector organisations in Thailand as they face ever-increasing competition and more demanding performance targets. This paper argues that the conventional conceptualization and theorization of human resource management are likely to suffer from significant problems of mis-specification and limited domain. A new theoretical framework is advanced that generalizes the HRM concept. The first part of the article looks at the HRM best practices that are used in the bundle concept;
that is, those that are associated with high performance and can encourage employee behavior and attitudes towards strengthening
the competitive strategy of an organization. The second part reviews the components of the black box model based on AMO theory. These two conceptual issues are also debated within the context of HR society and particularly the Thai environment.