Supply Chain Management in Social Enterprise: Case Studies of Lapato Coffee

Abstract

The objectives of this study are: 1) to study the supply chain process in social enterprise, 2) to analyze the processing activities within the supply chain, and 3) to study the involvement of government sector, private sector, and civil society in processes of social enterprise operation. The study used a qualitative method. Data were collected by semi-structured interview method that consisted of 10 informants, including 4 sectors: entrepreneur, government sector, private sector and civil society involved with Lapato Coffee operation. The results of this study showed that: First, Lapato Coffee supply chain consisted of sourcing process between tier 4 and tier 1 while its making and delivering processes are both at tier 1. Moreover, the entrepreneur as core process of Supply Chain was inefficient. Second, there was interconnection among people in all activities of supply chain which makes the maturity level of Lapato Coffee supply chain rated in participation level 3 (Linked). Third, government sector, private sector and civil society were outstanding with the sourcing process.