PTT Employees’ Attitude and Expectation Towards Welfare Housing at Chonburi Province

Abstract

PTT PLC provides welfare housing to employees who are working in Chonburi province. Ban Rong
Po, which established 30 years ago, is the main focus of this study. The characteristic of this resident may be
changed according to time period. The purpose of this research is to study the physical appearance of
welfare housing and facilities and to analyze the employee’s attitude and expectation toward welfare housing. A survey mapping and 67 questionnaires were major tools used to collect data. The data was subsequently analyzed in term of description.
The result shows that there are 7 buildings. There are 4 floors in each building. The 1st floor is empty
space with concrete platform while the 2nd to 4th floor are for residential rooms. There are 18 residential
rooms in each building. The size of residential room in total is about 89 square meters which is divided into 1
living room (22 square meters) 2 bedrooms (15 square meters in each room) 1 bathroom (4 square meters)
and 1 kitchen (8 square meters). Facilities inside the residential room are provided such as table, refrigerator,
TV shelf, wardrobe, bed, kitchenware etc. Residents share facilities in common area provided such as
swimming pool, tennis court, football field, playground, health garden, sport club etc. The attitude of most
employees towards the welfare of both internal and external buildings that including facilities in common
areas, there is a tendency to agree with what the welfare housing provide that are very appropriate. The
expectation of most employees towards provides facilities in common areas also show high level of demand
in a laundry service and a minimart.
The employees’ feedbacks can be used as a guideline to the departments having responsible for
housing improvement. The guidelines could also be model for other companies to develop welfare housing.