WELFARE NEEDS OF LOGISTICS SECTOR EMPLOYEES IN BANGKOK AND ITS METROPOLITAN AREAS

Abstract

Abstract

The study on the welfare needs of personnel in the logistics business sector in Bangkok and its metropolitan areas aimed to investigate the welfare needs and compare the differences in personal factors affecting the welfare needs of personnel in this sector. This quantitative research collected data from 153 employees working at the Central Distribution Management Office of CP All Public Company Limited. The research instrument was a welfare needs questionnaire for personnel in the logistics business sector in Bangkok and its metropolitan areas. Data analysis was performed using descriptive statistics, including frequency, percentage, mean, and standard deviation. Inferential statistics used were One-Way ANOVA and pairwise comparisons using LSD.

The findings revealed that: 1) The overall level of welfare needs of personnel in the logistics business sector in Bangkok and its metropolitan areas was at a high level. When considering specific aspects, it was found that personnel in the logistics business sector in Bangkok and its metropolitan areas had the three highest levels of welfare needs in the following areas: job security services, bonuses and welfare payments, and economic support services.2) The analysis of the differences in welfare needs based on personal factors, including gender, generation, educational level, marital status, number of children, average monthly income, and work experience, indicated that gender, generation, and work experience did not significantly affect welfare needs. However, educational level, marital status, number of children, and average monthly income showed statistically significant differences at the 0.05 level.