OPINIONS OF SUB-DISTRICT HEADS AND VILLAGE HEADS IN NA KHU DISTRICT, KALASIN PROVINCE, TOWARDS THEIR ROLE IN CONFLICT RESOLUTION

Abstract

Abstract

This research article aimed: 1) to study the opinions of subdistrict heads (Kamnan) and village heads (Phu Yai Ban) in Na Khu District, Kalasin Province, regarding their roles in resolving community conflicts, and 2) to identify practical approaches for conflict resolution in the same area. The study employed a quantitative research design. Data were collected from a sample of 54 subdistrict and village heads using a questionnaire that had been validated for content validity (IOC = 0.96) and demonstrated a reliability coefficient of 0.87. The data were analyzed using descriptive statistics, including percentage, mean, and standard deviation.

The results revealed that, overall, subdistrict and village heads expressed a high level of opinion concerning their roles in conflict resolution (x̅ = 4.48, S.D. = 0.32). The aspect of conflict resolution had the highest mean score (x̅ = 4.58), followed by the general leadership role (x̅ = 4.37). These findings indicate that local leaders play                                 a proactive role in detecting and preventing conflicts at an early stage with high effectiveness. Factors influencing performance efficiency included gender and educational level, both of which affected communication patterns and confidence in problem-solving. Guidelines for improving community conflict resolution derived from the study are summarized as follows: (1) District officers or relevant agencies should organize specialized training workshops focusing on mediation and negotiation skills.                       (2) Subdistrict and village heads, together with community leaders, should establish                            a conflict resolution committee with clear structures and operating procedures.                                  (3) Regular public forums should be held to allow residents to express opinions and raise local concerns. (4) Subdistrict and village heads should strengthen coordination and cooperation with external organizations such as local administrative offices, police stations, and other related agencies.