FACTORS AFFECTING EMPLOYEES RETENTION IN A REAL ESTATE RENTAL COMPANY

Abstract

               The purposes of this study were: 1) to examine organizational commitment, quality of work life, and employee retention; 2) to compare employee retention classified by personal factors; and 3) to investigate factors affecting employee retention. The population consisted of 132 employees of a real estate rental company. A questionnaire was used as the research instrument, with a reliability coefficient of .76. Statistical analyses included Independent Samples t test, F test, one way analysis of variance (ANOVA), Least Significant Difference (LSD) for pairwise comparisons, and stepwise multiple regression analysis.
                The findings revealed that: 1) organizational commitment and quality of work life were at a high level, whereas employee retention was at a moderate level; 2) employees with different genders, educational levels, monthly income, and departments showed statistically significant differences in employee retention at the .05 level; and 3) factors significantly affecting employee retention included quality of work life dimensions—work–life balance (X8), safe and healthy working conditions (X10), opportunity for continued growth and career advancement (X6), and constitutionalism in the work organization (X7)—as well as organizational commitment in terms of positive organizational advocacy (X1). These variables jointly predicted employee retention at 63.10 percent.