Operational Problems in Electronic Bidding Procurement of Rajamangala University of Technology Tawan-ok Chanthaburi Campus

Abstract

This research aims to investigate operational problems in electronic bidding procurement of Rajamangala University of Technology Tawan-ok Chanthaburi Campus. Informants were 59 personnel of Rajamangala University of Technology Tawan-Ok Chanthaburi Campus who have assigned to perform duties related to electronic bidding procurement. Research instrument used for collecting and analyzing was questionnaire. The data obtained were analyzed by using mean of frequency, percentage, mean, and standard deviation. This study was conducted from January to August 2022. Results found that overall operational problems in e-Bidding procurement of Rajamangala University of Technology Tawan-ok Chanthaburi Campus was at a moderate level (μ = 3.49, σ= 1.10). The most problematic aspects were planning procurement (μ = 3.60, σ = 1.22), followed by reporting of procurement request (μ = 3.58, σ= 1.10), term of reference and tender documents (μ = 3.44, σ =1.08), and bidding through the government procurement system (μ = 3.21, σ = 0.91), respectively. The overall suggestions to improve and prevent the operational problems of electronic bidding is a training should be organized to provide knowledge at every step of the electronic bidding procurement process. A manual for operating in every aspect of those electronic bidding procurement process is also available.