Effects of Change Capabilities and Knowledge Management on Financial Performance
The Case of Thai SMEs
Keywords:
Change capability, knowledge management, financial performances, small and medium enterprises (SMEs)Abstract
The small and medium enterprises (SMEs) of Thailand have played an important role for a long time as they are the fundamental of Thailand economy and like a mechanism sustainably developing the present economy of the country. This research aims to explain the effects of change capability and knowledge management affect financial performances of the small and medium enterprises in the processing and preserving of meat industry. The data was collected from the sample of 117 firms in 18 north-east provinces by using a mailed questionnaire method. The statistics was structure equation modeling (SEM). The results found that change capability and knowledge protect had significantly positive effects on financial performances of businesses, p<.05. For the knowledge transfer, the results found that it had no effect on financial performances of businesses, in the group of Thai small and medium enterprises.
References
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Andrew, L. S. G. (2005). Harnessing knowledge for innovation: An integrated management framework. Journal of Knowledge Management, 9(4), 6-18.
Bhatt, G., Gupta, J. N. D., & Kitchens, F. (2005). An exploratory study of groupware use in the knowledge management process. Journal of Enterprise Information Management, 18, 28-46.
Bose, R. (2003). Knowledge management-enabled health care management systems: Capabilities, infrastructure, and decision-support. Expert Systems with Applications, 24(1), 59-71.
Burns, T., & Stalker G. K. (1961). The Management of innovation, Tavistock, London.
Byrne, B. M. (2010). Structural equation modeling with AMOS: Basic concepts, applications, and programming. Mahwah, NJ: Lawrence Erlbaum Association.
Creswell, J. W. (2014). Research design: Qualitative, quantitative, and mixed methods approaches (4th ed.). Thousand Oaks, CA: Sage.
Drucker, P. F. (1993). Post-capitalist society, Butterworth Heinemann, Oxford.
Etchegaray, J. M., & Fischer, W. G. (2010). Understanding evidence-based research methods: reliability and validity considerations in survey research. Health Environments Research & Design Journal, 4, 131-135.
Flinsch-Rodriguez, P. (2010). Contingency theory is a unique approach to leadership. Business.com. Retrieved from https://www.business.com/articles/contingency-management-theory/
Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics. Journal of Marketing Research, 18, 382-388.
Gadenne, D., Mia, L., Sands, J., Winata, L., & Hooi, G. (2012). The influence of sustainability performance management practice on organizational sustainability performance, Journal of Accounting & Organizational Change, 8(2), 210-235.
Gorrell, G., Ford, N., Madden, A., Holdridge, P., & Eaglestone, B. (2011). Countering method bias in questionnaire-based user studies. Journal of Documentation, 67, 507-524.
Grant, R. M. 1995). Contemporary strategy analysis. Malden, MA: Blackwell.
Grice, J. W. (2001). A comparison of factor scores under conditions of factor obliquity. Psychological Methods, 6(1), 67-83.
Hair, J. F., Anderson, R. E., Tatham, R. L., & Black, W. C. (2010). Multivariate data analysis. Upper Saddle River, N.J: Pearson Prentice Hall.
Im, S. & Workman, J. P. (2004). Market orientation, creativity, and new product performance in high-technology firms. Journal of Marketing, 68(2), 114-132.
Keats, B. W. (1988). The vertical construct validity of selected business economic performance measure. Journal of Applied Behavioral Science, 50(2), 22-28.
Kessler, S. R., Nixon, A. E., & Nord, W. R. (2017). Examining organic and mechanistic structures: Do you know as much as we though? International Journal of Management Reviews, 19(4), 531.
Kitching, J. & Blackburn, R. (1998). Intellectual property management in the small and medium enterprises (SME). Journal of Small Business and Enterprise Development, 5(4), 8-26.
Kline, R. B. (2005). Principles and practice of structural equation modeling. New York, NY: Guilford Press.
Laforet, S. (2016). Effects of organizational culture on organizational innovation performance in family firms. Journal of Small Business and Enterprise Development, 23(2), 379-407.
Laksaniyanon, B. (2015). Acceptance Theories for Behavior in Conducting Research: Instructors in the Rajabhat University System, Thailand, dissertation; Denton, Texas. University of North Texas Libraries, Digital Library.
Liu, P. L., Chen, W.C., & Tsai, C. H. (2004). An empirical study on the correlation between knowledge management capability and competitiveness in Taiwan’s industries, Technovation, 24(12), 971-977.
Monizjr, R. (2010). Practical and effective management of libraries: Integrating case studies, general management theory and self-understanding. UK: Chandos Publishing.
Nunnally, J. C. (1978). Psychometric theory (2nd ed.). New York: McGraw-Hill.
Pavlou, P. A., & El Sawy, O. A. (2011). Understanding the elusive black box of dynamic capabilities, Decision Science, 42(1). 239-273.
Podsakoff, P. M., MacKenzie, S. B., & Podsakoff, N. P. (2012). Sources of method bias in social science research and recommendations on how to control it. The Annual Review of Psychology, 63, 539-569.
Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879-903.
Reio, T. G. (2010). The threat of common method variance bias to theory building. Human Resource Development Review, 9, 405-411.
Rijn, M. B., Yang, H., Sanders, K. (2013). Understanding employees' informal workplace learning: The joint influence of career motivation and self-construal. Career Development International, 18, 610 – 628.
Ruekert, R. W., Walker, O. C.Jr., & Roering, K. J. (1985). The organizational of marketing activities: A contingency theory of structure and performance. Journal of Marketing, 49(1), 13-25.
Soparnot, R. (2011). The concept of organizational change capacity. Journal of Organizational Change Management, 24(5), 640-661.
Tansky, J. W. & Cohen, D. J. (2001). The relationship between organizational support, employee development, and organizational commitment: An empirical study. Human Resource Development Quarterly, 12, 285-300.
Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509-533.
The organization for economic co-operation and development: OECD. (2019). Definition of enterprises by business size. Retrieved from: https://data.oecd.org/enterprises-by-business-size.htm
Tippins, M. J. & Sohi, R. S. (2003). IT competency and firm performance: Is organizational learning a missing link? Strategic Management Journal, 24(8), 745-761.
Tseng, S. & Lee, P. (2014). The effect of knowledge management capability and dynamic capability on organizational performance. Journal of Enterprise Information Management, 27(2), 158-179.
Virkus, S. (2009). Leadership models: Contingency theory. Tallinn University. Retrieved from https://www.tlu.ee/~sirvir/Leadership/Leadership%20Models/
contingency_theory.html
Vodosek, M. (2007). Intragroup conflict as a mediator between cultural diversity and work group outcomes. International Journal of Conflict Measurement, 18, 345-375.
Waldersee, R., Griffiths, A. & Lai, J. (2003). Predicting organizational change success: Matching organization type, change type and capabilities. The Journal of Applied Management and Entrepreneurship, 8(1), 66-81.
Wang, Y., Bhanugopan, R., & Lockhart, P. (2015). Examining the quantitative determinants of organizational performance: Evidence from China. Measuring Business Excellence, 19, 23-41.
Wu, L. Y. (2007). Entrepreneurial resource, dynamic capabilities and start-up performance of Taiwan’s high-tech firms. Journal of Business Research, 60(5), 549-555.
การนิคมอุตสาหกรรมประเทศไทย (กนอ.). (2562). พระราชบัญญัติ โรงงาน พ.ศ. 2535. สืบค้นจาก https://www.ieat.go.th/handbook/Program_IEAT/pages/th/Year/2535.html
เขตพัฒนาเศรษฐกิจพิเศษภาคตะวันออก (ECC). (2563). อุตสาหกรรมการแปรรูปอาหาร. สืบค้นจาก https://www.eeco.or.th/industry/
นฎา วะสี, ชมพูนุท มนต์ชัยตระกูล, มานิดา รัตนสัจธรรม, พรชนก บำรุงเรือน, และ กฤษฎ์เลิศ สัมพันธรักษ์. (2561). มุมมองสินเชื่อธุรกิจไทยจากข้อมูลรายสัญญา ตอนที่ 1, aBRIDGEd Making Research Accessible, 12. สืบค้นจาก สถาบันวิจัยเศรษฐกิจป๋วย อึ้งภากรณ์.
ผู้จัดการออนไลน์. (24 พฤษภาคม 2558). ดันผู้ประกอบการแปรรูปอาหารอีสานก้าวสู่ผู้ส่งออก. สืบค้นจาก https://mgronline.com/local/detial/9580000058926
สำนักงานส่งเสริมวิสาหกิจขนาดกลางและขนาดย่อม (สสว.). (2562). นิยาม SMEs. สืบค้นจากhttps://www.sme.go.th
สำนักงานส่งเสริมวิสาหกิจขนาดกลางและขนาดย่อม (สสว.). (2562). บทบาทและความสำคัญของวิสาหกิจขนาดกลางและขนาดย่อมต่อเศรษฐกิจไทย. สืบค้นจาก https://www.sme.go.th
สำนักงานสถิติแห่งชาติ. (2562). สำมะโนธุรกิจและอุตสาหกรรม ปี 2555. สืบค้นจากhttp://www.nso.go.th
Tech2biz. (2563). นำเสนอความเชี่ยวชาญ: การแปรรูปอาหาร. สืบค้นจาก https://www.tech2biz.net/content/การแปรรูปอาหาร
Andrew, L. S. G. (2005). Harnessing knowledge for innovation: An integrated management framework. Journal of Knowledge Management, 9(4), 6-18.
Bhatt, G., Gupta, J. N. D., & Kitchens, F. (2005). An exploratory study of groupware use in the knowledge management process. Journal of Enterprise Information Management, 18, 28-46.
Bose, R. (2003). Knowledge management-enabled health care management systems: Capabilities, infrastructure, and decision-support. Expert Systems with Applications, 24(1), 59-71.
Burns, T., & Stalker G. K. (1961). The Management of innovation, Tavistock, London.
Byrne, B. M. (2010). Structural equation modeling with AMOS: Basic concepts, applications, and programming. Mahwah, NJ: Lawrence Erlbaum Association.
Creswell, J. W. (2014). Research design: Qualitative, quantitative, and mixed methods approaches (4th ed.). Thousand Oaks, CA: Sage.
Drucker, P. F. (1993). Post-capitalist society, Butterworth Heinemann, Oxford.
Etchegaray, J. M., & Fischer, W. G. (2010). Understanding evidence-based research methods: reliability and validity considerations in survey research. Health Environments Research & Design Journal, 4, 131-135.
Flinsch-Rodriguez, P. (2010). Contingency theory is a unique approach to leadership. Business.com. Retrieved from https://www.business.com/articles/contingency-management-theory/
Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics. Journal of Marketing Research, 18, 382-388.
Gadenne, D., Mia, L., Sands, J., Winata, L., & Hooi, G. (2012). The influence of sustainability performance management practice on organizational sustainability performance, Journal of Accounting & Organizational Change, 8(2), 210-235.
Gorrell, G., Ford, N., Madden, A., Holdridge, P., & Eaglestone, B. (2011). Countering method bias in questionnaire-based user studies. Journal of Documentation, 67, 507-524.
Grant, R. M. 1995). Contemporary strategy analysis. Malden, MA: Blackwell.
Grice, J. W. (2001). A comparison of factor scores under conditions of factor obliquity. Psychological Methods, 6(1), 67-83.
Hair, J. F., Anderson, R. E., Tatham, R. L., & Black, W. C. (2010). Multivariate data analysis. Upper Saddle River, N.J: Pearson Prentice Hall.
Im, S. & Workman, J. P. (2004). Market orientation, creativity, and new product performance in high-technology firms. Journal of Marketing, 68(2), 114-132.
Keats, B. W. (1988). The vertical construct validity of selected business economic performance measure. Journal of Applied Behavioral Science, 50(2), 22-28.
Kessler, S. R., Nixon, A. E., & Nord, W. R. (2017). Examining organic and mechanistic structures: Do you know as much as we though? International Journal of Management Reviews, 19(4), 531.
Kitching, J. & Blackburn, R. (1998). Intellectual property management in the small and medium enterprises (SME). Journal of Small Business and Enterprise Development, 5(4), 8-26.
Kline, R. B. (2005). Principles and practice of structural equation modeling. New York, NY: Guilford Press.
Laforet, S. (2016). Effects of organizational culture on organizational innovation performance in family firms. Journal of Small Business and Enterprise Development, 23(2), 379-407.
Laksaniyanon, B. (2015). Acceptance Theories for Behavior in Conducting Research: Instructors in the Rajabhat University System, Thailand, dissertation; Denton, Texas. University of North Texas Libraries, Digital Library.
Liu, P. L., Chen, W.C., & Tsai, C. H. (2004). An empirical study on the correlation between knowledge management capability and competitiveness in Taiwan’s industries, Technovation, 24(12), 971-977.
Monizjr, R. (2010). Practical and effective management of libraries: Integrating case studies, general management theory and self-understanding. UK: Chandos Publishing.
Nunnally, J. C. (1978). Psychometric theory (2nd ed.). New York: McGraw-Hill.
Pavlou, P. A., & El Sawy, O. A. (2011). Understanding the elusive black box of dynamic capabilities, Decision Science, 42(1). 239-273.
Podsakoff, P. M., MacKenzie, S. B., & Podsakoff, N. P. (2012). Sources of method bias in social science research and recommendations on how to control it. The Annual Review of Psychology, 63, 539-569.
Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879-903.
Reio, T. G. (2010). The threat of common method variance bias to theory building. Human Resource Development Review, 9, 405-411.
Rijn, M. B., Yang, H., Sanders, K. (2013). Understanding employees' informal workplace learning: The joint influence of career motivation and self-construal. Career Development International, 18, 610 – 628.
Ruekert, R. W., Walker, O. C.Jr., & Roering, K. J. (1985). The organizational of marketing activities: A contingency theory of structure and performance. Journal of Marketing, 49(1), 13-25.
Soparnot, R. (2011). The concept of organizational change capacity. Journal of Organizational Change Management, 24(5), 640-661.
Tansky, J. W. & Cohen, D. J. (2001). The relationship between organizational support, employee development, and organizational commitment: An empirical study. Human Resource Development Quarterly, 12, 285-300.
Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509-533.
The organization for economic co-operation and development: OECD. (2019). Definition of enterprises by business size. Retrieved from: https://data.oecd.org/enterprises-by-business-size.htm
Tippins, M. J. & Sohi, R. S. (2003). IT competency and firm performance: Is organizational learning a missing link? Strategic Management Journal, 24(8), 745-761.
Tseng, S. & Lee, P. (2014). The effect of knowledge management capability and dynamic capability on organizational performance. Journal of Enterprise Information Management, 27(2), 158-179.
Virkus, S. (2009). Leadership models: Contingency theory. Tallinn University. Retrieved from https://www.tlu.ee/~sirvir/Leadership/Leadership%20Models/
contingency_theory.html
Vodosek, M. (2007). Intragroup conflict as a mediator between cultural diversity and work group outcomes. International Journal of Conflict Measurement, 18, 345-375.
Waldersee, R., Griffiths, A. & Lai, J. (2003). Predicting organizational change success: Matching organization type, change type and capabilities. The Journal of Applied Management and Entrepreneurship, 8(1), 66-81.
Wang, Y., Bhanugopan, R., & Lockhart, P. (2015). Examining the quantitative determinants of organizational performance: Evidence from China. Measuring Business Excellence, 19, 23-41.
Wu, L. Y. (2007). Entrepreneurial resource, dynamic capabilities and start-up performance of Taiwan’s high-tech firms. Journal of Business Research, 60(5), 549-555.
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