Interaction Effects of Employee Innovativeness Factors on Work Performance of Academic Support Personal in Thai Higher Education Institutions

Werawat Punnitamai; Surapong Pokao; Khotchatrai Charoensuk

Authors

Werawat Punnitamai Graduate School of Public Administration, National Institute of Development Administration
Surapong Pokao Graduate School of Public Administration, National Institute of Development Administration
Khotchatrai Charoensuk Graduate School of Public Administration, National Institute of Development Administration

Keywords:

Innovation Competency, Work Performance, Academic Support Personal

Abstract

The objective of this study is to examine the joint influence of Organizational Innovation Support and Personal Innovation Attributes competency factors on the work performance of academic support Personal in higher education institutions. It seeks to assess the consistency of a structural model that demonstrates the relationships between innovative competency and work performance against empirical data, while also exploring the direct, indirect, and total effects of these factors on performance outcomes.

This quantitative research collected data from a sample of 273 academic support Personal in Thailand. The analysis of model fit indices revealed a significantly improved goodness-of-fit, indicating that the structural relationships of innovation competency factors were consistent with empirical data at an acceptable level. The findings further confirmed that the proposed model could appropriately and reliably explain the confirmatory relationships among four latent variables: Organizational Innovation Support competency, Personal Innovation Attributes competency, the process of building innovation competency in work performance, and performance outcomes.

These results reflect the comprehensive nature of innovation competency in the working context of academic support Personal. The structural model illustrates a confirmatory sequence in which Organizational Innovation Support and Personal Innovation Attributes competency influence performance outcomes through the mediating process of building innovation competency. This finding is consistent with theories of human resource management and organizational innovation.

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