Administration Strategies of Leadership Development Programs in Thai Public Sector during the COVID-19 Pandemic
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Abstract
The COVID-19 pandemic constituted a crisis that significantly impacted human resource development management. This mixed-methods research aims to analyze adaptations in leadership development curriculum management for public sector administrators, identify factors affecting learning effectiveness and curriculum management efficacy during crisis periods, and propose the Humanized 9Ds Flexicurity model. Data were collected through interviews with 16 informants from 9 curricula and 161 learners. The findings reveal that curricula predominantly adopted blended learning approaches. Initially, centralized defensive operational strategies were employed with reduced activities, subsequently adapting toward decentralized management approaches. Flexible management positively influenced technology integration to enhance learning effectiveness, digital skills development, and the creation of innovative blended learning media through collaborative teams and networks, establishing new learning paradigms.
The analytical results indicate that learners' affective characteristics, self-regulated motivation, and peer experience exchange constitute statistically significant predictive factors for learning effectiveness (R² = 58%) and curriculum efficacy (R² = 51%). Instructors' technology utilization capabilities and delivery methods serve as supporting factors. While COVID-19 reduced face-to-face interaction opportunities, it positively impacted curriculum structural and content modifications, learning methodologies, digital skills development, workplace safety awareness, cost-effective application and creation of innovative blended learning technologies, and the discovery of personnel team potential.
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