Competency Development Among University Personnel
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Abstract
This academic article aims to analyze the development of digital competency of university personnel and the interconnectedness of both internal and external causal factors, using the concept of digital competency, the theory of innovation diffusion, internal personal factors, and external factors as frameworks for analysis.
Findings are as follow: The causal factors contributing to the development of digital competency among university personnel include internal personal factors such as (1) acceptance of change, (2) motivation for performance excellence, (3) openness to experiences, (4) perseverance, and (5) a passion for seeking knowledge, as well as external factors such as (1) organizational culture, (2) social support within the organization, and (3) communication within and outside the organization. These factors are instrumental in the process of developing digital competency, in line with the characteristics of developing digital competency among university personnel, which can be divided into two parts. The first part, which is visible and directly measurable, includes the knowledge and skills of personnel that can be developed through studying and research to acquire knowledge and through practical training to develop skills. The second part, which is more difficult to observe, includes attitudes, values, self-perception, personal characteristics, and motivation.
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This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Academic articles, research articles, and book reviews in the Ph.D. in Social Sciences Journal are author’s opinions, and not the publisher’s, and is not the responsibility of the Ph.D. in Social Sciences Journal Philosophy Association, Ramkhamhaeng University. (In the case that research is done on human, the researcher has to be trained in Ethics for Doing Research on Human Training and has to produce the evidence of the training).
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