Reputation in an Environment with Adaptive Customers
Keywords:
Reputation, Repeated Games, Adaptive AgentsAbstract
This paper studies the evolution of firms' reputation by in an infinite repeated game in which firms are rational but customers are adaptive. Customer behavior is not rational but adaptive and governed by the replicator dynamic equation. In this game, firms choose effort levels in order to produce quality goods. The customers' strategy is to choose the firm they would buy the good from. Different from existing studies, numerical results from numerical dynamic programming show that the equilibrium is unique and can replicate several real market characteristics.
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