The Workplace Strategy for Space Efficiency of an Independent State Agency
Article Sidebar
Main Article Content
Abstract
The workplace is a crucial component of Facility Management that significantly impacts the work activities of people and the budgetary costs of business. Workplace strategy is essential to maximize efficiency in the use of the workplace. It is noteworthy that the most extensive users of the workplace in the country are the state agencies. This research study employs a mixed-method approach to comprehensively investigate working styles, needs and trends in workplace use, the current challenges, and barriers in the workplace use, and explore workplace strategy to enhance space utilization and propose recommendations for improving space efficiency of the independent state agency, a case study of the Office of Insurance Commission (OIC) Building. Data was gathered from a focus group interview with a sample group of 95 executives and employees of the Office of Insurance Commission (OIC). Then, data were analyzed using content analysis techniques.
The findings reveal the current workplace of the case study do not align with their staff behavior and needs, and the executive vision of supporting hybrid working. There is a significant decrease in the use of personal workstations and an increased demand for shared collaboration spaces, need for technology, and alternative facilities. The state agencies should develop workplace strategies to increase workplace efficiency by changing the workspace to be an activity-based workplace. Implementing this workplace strategy can lead to a notable space efficiency improvement of 52.09% compared to current space utilization. Therefore, the research methodology of the study will be the guideline for facility management to exhibit the workplace strategy for other independent state agency space efficiency.
Article Details
References
ไนท์แฟรงค์และพีเพิลสเปซ ประเทศไทย. (2563). ไนท์แฟรงค์และพีเพิลสเปซ ประเทศไทย เผยไดนามิกส์ตลาดพื้นที่เช่าสำนักงานในกรุงเทพฯ หลังการระบาดของไวรัสโควิด-19. https://thailandpropertynews.knightfrank.co.th/ไนท์แฟรงค์และพีเพิลสเป/
บัณฑิต จุลาสัย และเสริชย์ โชติพานิช. (2547). การบริหารทรัพยากรกายภาพ. สำนักพิมพ์แห่งจุฬาลงกรณ์มหาวิทยาลัย.
บุญชม ศรีสะอาด. (2553). การวิจัยเบื้องต้น (พิมพ์ครั้งที่ 5). สุวีริยาสาส์น.
BCO. (2022). BCO reveals new space standards for the post-pandemic office. http://www.bco.org.uk/ News/News57476.aspx
Blokdyk, G. (2021). Workspace management: A complete guide. 5STARCooks.
Candido, C., Thomas, L., Haddad, S., Zhang, F., Mackey, M., & Ye, W. (2018). Designing activity-based workspaces: Satisfaction, productivity, and physical activity. Building Research and Information, 47(3), 275-289.
De Paoli, D., Arge, K., & Blakstad, S. H. (2013). Creating business value with open space ABW offices. Journal of Corporate Real Estate, 15(3-4), 181-193.
Government Property Profession, & Barnes, R. (2014). Workplace transformation: Rethinking the connection between work and place. https://civilservice.blog.gov.uk/2014/08/14/workplace-transformation-rethinking-the-connection-between-work-and-place
IFMA. (2010). Space and project management benchmarks. The Corporate Facilities Council of IFMA.
ISO. (2017). Facility management: Guidance on strategic sourcing and the development of agreements. https://www.iso.org/standard/86763.html
Koehler, J. (2019). A guide to organizational resources and how to manage them. https://www.uagrantham.edu/blog/a-guide-to-organizational-resources-and-how-to-manage-them
Riratanaphong, C. (2006). Flexible workplace: Benefits and concerns in facilities management. Journal of Architectural/Planning Research and Studies (JARS), 4(2), 41-52.
Schwab, K. (2015). The fourth industrial revolution. World Economic Forum.
Springer, T. (2010). Fundamentals of workplace strategy, Kimball. https://www.kimball.com/getattachment/59fc2500-274c4de9-981e-42fcb645d314/Fundamentals-of-Workplace-Strategy.pdf
van Meel, J. (2019). The activity-based working practice guide (2nd ed.). Pantheon Drukkers.
WIFI Academy for Facility Management. (2015). Facility management European standards CEN EN 15221. https://www.bgfma.bg/content/uploads/2015/10/Facility-Management-Fundamentals.-Facility-Management-European-Standards-CEN-EN-15221.-_M1.pdf