Guideline for the Development of Rest Areas Within Gas Stations Under the Rest Area Concept: A Case Study of PT Max Camp in the Bangkok Metropolitan Region

Abstract

Road transportation expansion has led to persistent congestion, making safe rest areas essential for driver recuperation. This research examines design principles, analyzes physical conditions, and explores user behaviors to formulate enhancement guidelines for petrol station rest facilities. A mixed-methods approach was employed-integrating physical surveys, questionnaires, and in-depth interviews-using PT Max Camp across four major Bangkok branches as the primary case study.

Findings indicate that international standards emphasize human-centered design and physical restoration to mitigate long-distance driving accidents. However, analysis reveals significant user concerns regarding property security in shower and rest areas. User behaviors are categorized into two cohorts: 1) Regular users, who integrate these facilities into occupational routines and prioritize shower quality; and 2) Occasional users. Accordingly, development strategies are proposed in two dimensions: administrative management, focusing on security protocols and overnight accommodations; and service enhancement, prioritizing core facilities-specifically shower rooms and secure lockers-to align with actual usage patterns.

In conclusion, fuel stations have significant potential as comprehensive roadside rest areas due to their infrastructure. The study proposes physical modifications to enhance privacy and optimize spatial utility for diverse requirements. These findings establish a strategic framework for the sustainable infrastructure development and the promotion of long-term travel safety.