AN EVALUATION OF ORGANIZATION EFFECTIVENESS 0F CHILD DEVELOPMENT CENTER UNDER SUBDISTRICT ADMINISTRATIVE ORGANIZATIONS -
Article Sidebar
Main Article Content
Abstract
This research aims to study components and indicators for the organization effectiveness of the Child Development Center, to evaluate the organization effectiveness of the Child Development Center under Subdistrict Administrative Organizations based on the balanced scorecard evaluation guideline and to study the appropriate approaches for the Child Development Center management. The research process has done as the follows: studying concept, theory, and related research to synthesize components and indicators of organizational performance evaluation. The focus group discussion conducted among experts to collaborate consider the suitability of components, indicators, and evaluation criteria. Developing the rating-scaled questionnaire that consists of five rates to survey the performance level of the Child Development Centers and this mentioned questionnaire adopt to survey results among the sample group from 392 Child Development Centers. The research methodology includes multiple sampling random method and the data are analyzed using mean and standard deviation. And lastly, studying of the appropriate approaches for the
Child Development Center management center by in-depth study at the Child DevelopmentCenters where have the balanced scorecard evaluation results at the level 1-3 and then the data are synthesized and focus group discussion are conducted to evaluate the approaches for the Child Development Center management center by the experts. The research results show as follows: 1. There are four components and 70 indicators for the organization effectiveness evaluation of the Child Development Center as 1) 12 indicators of financial 2) 20 indicators of getting service 3) 30 indicators of internal process, and 4) 8 indicators of learning and
development. 2. The organization effectiveness of the Child Development Center rates at the high
level in all perspectives. The getting service effectiveness is at the highest level, followed with financial, learning and development, and internal process respectively. 3. The appropriate approaches for the Child Development Center management are financial, getting service, internal process, learning and development.
Article Details
Each publish articles were copyright by Phranakorn Rajabhat University
Any contents which appeared in each articles in the journal were authors personal opinion. It did not relate to Phranakorn Rajabhat University and other instructors in the university. Each authors would take responsibility on their articles. If there are any mistake, the authors will take responsibility themselves
References
Chatakan, V. (2008). Administrative techniques for professional managers. Bangkok: Chulalongkorn University Printing. (in Thai)
Decharin, P. (2002). From strategy to action with balanced scorecard and key performance indicators. Bangkok: Chulalongkorn University Printing. (in Thai)
Kaplan, R.S. & Norton, D.P. (1996). The balanced scorecard: Translating Strategy. Boston: Harvard Business School Press.
Kirtiputra, P. (1986). Evaluation of organizational effectiveness. Bangkok: Odeon Store. (in Thai)
Office of the Education Council. (2010). A report on follow-up to education management of local administrative organization year 2008. Bangkok: Ploen Studio. (in Thai)
Phuengtal, T. (2010). Balanced scorecard of Tambol Lampang Luang Municipal, Kohkar Disyrict, Lampang Province. An Independent Study for the Degree of Master of Public Administration Program, Lampang Rajabhat University. (in Thai)
Pheukpitikul, S. (2003). Strategic management and organizational achievement by using the balanced scorecard. Bangkok: Technology Promotion Association (Thailand-Japan). (in Thai)
Suwanrat, C. (2010). The evaluation on working implementation standards of children development centers under the Jurisdiction of sub-district administration organization in Mae Chai District, Phayao Province. An Independent Study for
the Degree of Master of Public Administration Program, Chiang Rai Rajabhat University. (in Thai)