THE EFFECTS OF ORGANIZATIONAL CAPABILITIES AND ITS ANTECEDENTS ON FIRM PERFORMANCE OF SMALL AND MEDIUM ENTERPRISES IN THAILAND
Keywords:Organizational Capabilities, Management Team, Organizational Culture, Firm Performance
The purpose of this paper is to investigate the effects of the Management Team on the Organizational Culture, Organizational Capabilities and Firm Performance of small and medium enterprises in Thailand. The sample group by purposive sampling consisted of managers of SMEs with the standards of the Office of Small and Medium Enterprise Promotion (OSMEP). The total was one hundred and fifty-seven SMEs with five managers each. Quantitative data were collected using a questionnaire. The data were analyzed using descriptive statistics and the analysis of the structural equation model (SEM). Qualitative data were collected using the method of focus group discussions with seventeen managers from six enterprises to support the research conceptual framework. The results are as follows. 1) The Management Team exhibited positive and significant effects on the Organizational Culture, Organizational Capabilities and Firm Performance. 2) The Organizational Culture exhibited positive and significant effects on the Organizational Capabilities and Firm Performance. 3) The Organizational Capabilities exhibited positive and significant effects on the Firm Performance.
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