LEGAL PROBLEM AND APPROPRIATE GUIDELINES FOR CUSTOMER PROTECTION: CASE STUDY OF COSMETICS USERS

Abstract

Abstract

This independent study report was to research and analyse the legal issues for consumer protection of cosmetic products. Compensation problem in cosmetic advertising and problem of compensation lawsuit from the government agency responsible for the production of cosmetics. The research was based on legal documentaries with comparative studied by comparing consumer protection laws of the United State and the United Kingdoms.

It should be noted that the cosmetic products were controlled specifically by the Cosmetic Act 2015. The study found problems with the compensation for consumers who have been damaged by using the cosmetic products, and also the problems about the advertising of cosmetic which may lead to an unfair advantage for consumers. Therefore, the researcher has suggested to be a guideline to amend the laws relating to the protection of consumers who use cosmetic products. Giving the right to the plaintiff to request the court to determine the punitive damages, or the law should be added to the people in the country have the duty to consider together with the court, and the Ministry of Public Health has issued a notification regarding the provision of the text to be used in Advertisement of cosmetic products for sale or imported for sale while registering for a cosmetic production approval and additional laws should be enacted to establish a compensation fund to assist those who have suffered damage from the use of illegal cosmetic products. Or the production of cosmetics that do not meet the standards set in order to be the primary victim Likewise, the damage remedies provide basic assistance to service recipients under the National Health Security Act, 2002.