Developing Standard Indicators of Hospital Business Management in Thailand for Enhancing ASEAN Connectivity by the Application of Partial Least Squares Analysis

Abstract

This research aimed to develop standard indicators of Hospital Business Management in Thailand for enhancing ASEAN connectivity by the application of Partial Least Squares (PLS) analysis. The secondary order confirmatory factor analysis method was also conducted. This present survey research applied questionnaires to collect the data. Thirty indicators from the specific standard of total quality management, organization management and code of practice were identified and studied in the model. The results of overall model revealed that the developed model had construct validity; the convergent validity (ρc) of 0.968 and average variance extracted (ρv) of 0.909. Considering the component measure, it was found that organization management was given the highest priority (λ=0.960), followed by code of practice (λ=0.955) and total quality management (λ=0.944).