THE IMPACT OF MANAGERIAL COMMUNICATION STYLE ON EMPLOYEE SATISFACTION: THE MEDIATING ROLE OF PERCEIVED POWER
DOI:
https://doi.org/10.14456/aisr.2023.3Keywords:
Managerial Communication Style, Employee Satisfaction, Perceived PowerAbstract
The study aims to study the relationship among managerial communication style, employee satisfaction, and perceived power. Additionally, to analysis the mediating effects of perceived power in the relationship between managerial communication style and employee satisfaction. The data were gathered from 303 employees from universities of Thailand using purposive sampling. The data were analyzed by using Analysis of Moment Structure and the Statistical Package for Social Science. Data analysis concluded a positive and significant relationship among managerial communication style, employee satisfaction, and perceived power. And also mediating role of perceived power on the relationship between managerial communication style and employees’ satisfaction also exist. The importance of this study rests in its examination of the direct relationship between managerial communication style and employee satisfaction, with a critical eye toward identifying the mediating role of perceived power dynamics. Considering this relationship can help firms improve employee satisfaction by managing power dynamics and using effective communication tactics.
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