Information Technology Used in the Management of New Normal, Sansai Luang Sub-District Municipality, Sansai District, Chiangmai Province

Abstract

         The purpose of this research was to study the current state of information technology for administration. Study the factors of information technology systems affecting the development of management in a new normal and the development of an appropriate information technology system model used in the management of the new normal of Sansai Luang Subdistrict Municipality, Sansai District,        Chiang Mai Province. Collection of information from operators, service users and key informants by using a questionnaire Interview and focus group. Data analysis using basic statistics frequency distribution, percentage, mean, standard deviation and using inferential statistics to test the hypothesis by using Multiple regression analysis.

The results showed that, the current state of information technology is the use of Microsoft office programs and information technology in administration, namely 1) Hardware makes the best use of technology devices. 2) The software is a communication system through online media 3) Telecommunication technology uses online media systems according to usage characteristics; and 4) The structure of the information system is managed, the database system is not redundant, easy to implement. Information technology system factors on the benefits of information technology and the ability to manage information it affects the administration of the new normal of the Sansai Luang Subdistrict Municipality 71 percent statistically significant. 1) Policy is personnel development allocate a budget and develop information technology systems by considering usage patterns. 2) Management is the acquisition of systems and strategic planning to organize new work processes. 3) Hardware is the replacement of equipment such as audio equipment, video conference rooms, online meeting mic systems face scanner 4) Software is to create applications, develop communication channels, 5G internet, QR code, store data with cloud storage and verify data with Blockchain 5) Personnel is to develop the knowledge of personnel through training to operate through the information technology system and has specialists in information technology systems in order to be able to correct and inspect when there is a problem in the operation.