Local Administrative Organization Management Leading to Excellence for Elevating Quality of Life of People in Sansai District, Chiangmai Province

Abstract

This study was qualitative research included three purposes that consisted the following: 1) to study the management of the local government organization 2) to examine the factors supporting the management of local government organizations 3) to investigate the process of the management of local government organizations. The research used semi-structured interviews and focus groups for the key informants who were Administrative representatives, council departments, local government officials of the municipality, Local representatives and people's sector representatives which analytical unit was the municipalities in Sansai District, Chiang Mai Province

The results of the study found that the first purpose is to study the management of the local government organization, the result showed that they apply the 4Ms (Man, Machine, Material, Method) to manage that include personnel, revenue procurement, budget allocation, technology, materials, machinery, facility and service provision, good governance, situational management, change management, and conflict management.

Secondly, the result presented that the factors were a system of thinking and vision, leadership, potential, working as a team, public participation, public relations, image creation of municipal organizations.

Thirdly, the form of the municipality towards excellence to enhance the quality of life was the municipality should increase the management efficiency within the municipal organization for the three departments of the municipality and to procure of equipment, machines, buildings, and technology as necessary and sufficient for the operation and sufficiently through management for the benefit of the people and the community. Modern management techniques and tools were applied to manage and develop them. At the same time, municipalities should encourage the formation of villages or communities in concrete development models in the area to upgrade them to be a community of change.