DETERMINANTS OF ENTERPRISE RESOURCE PLANNING (ERP) SYSTEMS ADOPTION IN THAI PRIVATE COMPANIES
คำสำคัญ:
Performance Expectancy, Effort Expectancy, Social Influence, Perceived Usefulness, Perceived Ease of Use, Facilitating Conditionsบทคัดย่อ
The purpose of this study is to investigate determinants of Enterprise Resource Planning (ERP) systems adoption among end users who have been experiencing the ERP system at least one year in six Thai private companies. The conceptual framework proposed casual relationship among Performance Expectancy (PE), Effort Expectancy (EE), Social Influence (SI), Perceived Usefulness (PU), Perceived Ease of Use (PEOU), Facilitating Conditions (FC), Intention to Use (IU) and Actual Use (AU). Data collection was made with the sample size of 500 ERP users and were gathered from both offline and online survey. Researcher applied probability and non-probability sampling, using multi-stage sampling which included purposive sampling, stratified random sampling of and convenience sampling. The research applied Structural Equation Model (SEM) and Confirmatory Factor Analysis (CFA) for the data analysis including model fit, reliability, and validity of the constructs. The findings indicated that most of factors presented the significant influence on intention to use except perceived ease of used. Intention to use also has strongest impact on actual use but not facilitating conditions. The recommendations are that further study can extend qualitative method and different schemes of sample size. For practical implication, organization could consider the relevant factors and provide enhancement for successful adoption of ERP systems.
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