Guidelines for Increasing Operational Efficiency of Traffic Police at Muang Nakhon Pathom Police Station, Nakhon Pathom Province

Abstract

Traffic problems were important problem that related agencies tried to fix the problem continuously. Moreover, Nakhon Pathom District had the highest rates of accidents in Nakhon Pathom Province. An important approach that helped to reduce this problem was the operation of traffic police officers with full capacity. The objectives of the study on the guidelines of increasing operational efficiency of traffic police at Muang Nakhon Pathom Police Station, Nakhon Pathom Province were to study obstacles and problems of traffic operation of the police and to find approaches to increase the efficiency of the traffic operation of the traffic police. This study was a qualitative research. Data was collected by using in-depth interviews. Research tools for data collection was a structured interview. The sample group was key informants, including executives and 15 traffic police officers at Muang Nakhon Pathom Police Station, Nakhon Pathom Province and 30 drivers who drove in the area with the services provided by the police officers. The result indicated that approaches to increase the operational efficiency to reduce the limitations of organizational management included supporting human resources and budgets, reviewing new rules and regulations in order to keep up with changes. In addition, the officers should be trained and given knowledge as well as given the opportunity to create a network of corporations with related agencies. In addition, the increase of the operational efficiency of traffic law enforcement with drivers included public relations, a campaign to provided knowledge and provision of opportunities for drivers and road users to participate in traffic-related work.